End-User Privacy Statement
We respect and protect the personal privacy and data security of all users (hereinafter referred to as “you”) who use the platform and its subsequent services. In this regard, we have formulated this “User Privacy Agreement” (hereinafter referred to as “this Statement”) to confirm with you the relevant matters regarding the collection, storage, use, disclosure, and protection of your personal information during the application process and subsequent use. This privacy statement will help you understand the following:
- How we collect your personal information
- How we use, disclose, store, and delete your personal information
- Terms of use for minors
- Security of your personal information
- Your rights
- How to contact us
Before applying for or logging into the platform, please read this statement in its entirety and thoroughly understand it. Only after you fully understand and agree to this statement should you proceed to use the platform's services. If you disagree with any part of this statement, you should immediately cease applying for or logging into the platform'. By applying for and logging into the platform, you indicate that you agree to and fully understand all the contents of this personal information privacy protection statement.
I. How we collect your personal information
Your personal information originates from the information you provide when applying for the platform's services and from the information the platform already possesses as a result of your status as a platform user.
1. The information you provide to the platform
a) Personal information provided by you according to the platform's requirements, including your real name, government-issued ID number, etc.
2. Information collected by the platform when you apply for the platform
a) In addition to the personal information you provide when applying for the platform, we may also record information you provided, formed, or retained during the application process. This may include but is not limited to device information, log information, network and connection information, cookie data, etc.
II. How we use, disclose, store, and delete your personal information
1. Information usage
a. Your personal information is used for subsequent log retention on the platform.
2. Information disclosure
In the following circumstances, we will disclose your personal information:
a. With your prior consent, we will disclose it to third parties.
b. Based on national, public interest, and safety considerations, in accordance with the law and legal procedures, the platform may disclose your personal information to judicial or administrative authorities with appropriate authority, or to relevant individuals. This disclosure may occur in compliance with court rulings, judgments, or compulsory requirements from government agencies. Please be aware that the aforementioned countries include all countries where the platform operates and relevant laws and regulations apply.
c. Please understand that in the following circumstances, according to laws, regulations, and relevant national standards, we may collect and use your personal information without obtaining your authorization:
(1) Directly related to national security and defense;
(2) Directly related to public safety, public health, or significant public interests;
(3) Directly related to criminal investigation, prosecution, trial, and judgment enforcement;
(4) Necessary for safeguarding the life, property, and other significant legitimate rights and interests of the data subject or other individuals, but it is difficult to obtain consent from the data subject;
(5) The collected personal information is voluntarily disclosed by you to the public;
(6) Personal information collected from legally publicized sources, such as lawful news reports or government information disclosures;
(7) Necessary for signing or performing contracts at your request;
(8) Necessary for ensuring the secure and stable operation of the "Platform" software and related services, such as identifying and addressing faults in the software and related services;
(9) Necessary for lawful news reporting;
(10) When academic research institutions conduct statistical or academic research for the public interest and provide de-identified results for academic research or description, in accordance with the law;
(11) Other circumstances as stipulated by laws and regulations.
Special reminder: Please note that if your personal identity cannot be identified solely or in combination with other information, it does not constitute your personal information in the legal sense; However, when your information can identify your personal identity either alone or in combination with other information, or when we combine data that cannot be linked to any specific personal information with other personal information of yours, during the period of combination use, these pieces of information will be treated and protected as your personal information according to this privacy policy.
d. Other disclosures deemed appropriate according to laws, regulations, or website agreements.
3. Information storage and exchange
Information and data collected about you will be stored on our servers.
Use of cookies
a.Without your refusal to accept cookies, the product will set or access cookies on your mobile device so that you can log in or use platform services or features that rely on cookies. The platform uses cookies to provide you with more targeted services, including promotional services.
b. You have the right to choose whether to accept or reject cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to reject cookies, you may not be able to log in or use network services or features that rely on cookies.
c. Information obtained through cookies set by the platform will be subject to this agreement.
4. Information deletion
When we cease to operate the platform or its services, we will cease to collect personal information. We will inform users through notifications or announcements that we will delete user data stored in the database.
III. Measures to safeguard personal information
We will take security measures that comply with industry standards and are reasonable and feasible to protect the security of the personal information you provide, to prevent unauthorized access, disclosure, use, modification, damage, or loss of your personal information. We will treat your information with the utmost diligence and will not share your information with third parties without your consent. Please also be cautious when providing your personal information to third parties. If you discover any leakage of your personal information during the platform application process, please contact us immediately so that we can take corresponding measures.
IV. Revision of personal information protection statement
We reserve the right to revise or update this Platform Personal Information Privacy Statement as needed. Any revisions will be promptly posted on our platform or be published through other appropriate means, and we encourage you to review this statement periodically for any changes. If you do not agree with the modifications to this statement, please immediately cease applying for the platform or cancel any platform services you have obtained. Your continued use of our platform after any modifications to this statement indicates your acceptance of those changes.
The terms stated in this statement signed between you and us do not fully cover all your rights and obligations regarding personal information with the platform product. Therefore, any additional statements, rules, etc., published by the product are supplementary clauses outside of this statement, constitute an integral part of this agreement, and have the same legal effect as this statement.
V. Your rights
We attach great importance to your management of personal information and strive to protect your rights to access, modify (update or correct), delete, and withdraw consent to authorize your personal information. This is to empower you to safeguard your privacy and security.
1. Accessing, correcting, and modifying your personal information
You can manage your information through the following methods:
Once you have completed registration, logged in to the "platform," and undergone reasonable and necessary identity verification, you can access, modify, or delete the personal information you have submitted to the "platform" software and related services.
In general, you can directly delete the content you have posted on platform, or you can access the "Platform Management" - "System Users" - "Personal Information" page on the web client to browse, modify, or delete the personal information you have submitted. However, for security and identity verification reasons, you may not be able to modify certain initial registration information submitted during registration (such as information submitted after real-name authentication). If you need to modify such information, please contact us via email (sks-marketing@skspruce.net), and we will promptly review the issue and respond after verifying your user identity by a dedicated person.
2. Managing and withdrawing authorization for your information
Please understand that certain business functions and services will require your information to be completed. When you withdraw your consent or authorization, the platform cannot continue to provide you with the corresponding functions and services for which the consent or authorization was withdrawn, and will no longer process your relevant personal information. However, your decision to withdraw consent or authorization will not affect the processing of personal information previously carried out by the platform based on your authorization.
3. Account cancellation
You can apply to cancel your account on our platform website. Before you cancel your account, we will verify your personal identity and security status. You are aware and understand that the act of canceling your account is irreversible. After you cancel your account, we will delete all information related to your account or anonymize the relevant information. However, this excludes any provisions mandated by applicable laws and regulations.
4. Accessing the privacy policy
You can view the full content of this privacy policy on the login page.
5. Notification of rights upon ceasing operations
If we cease operations, we will promptly cease the collection of your personal information and notify you of the cessation of operations individually or through announcements. We will also delete or anonymize the personal information we hold about you.
6. Accessing personal information copies
You have the right to obtain a copy of your personal information. You can do so via:
email: sks-marketing@skspruce.net
Generally, we will respond within ten working days.
If technically feasible, such as through data interface matching, we can also, upon your request, directly transmit a copy of your personal information to a third party designated by you.
For security purposes, you may need to provide a written request or other proof of your identity. We may first require you to verify your identity before processing your request.
For your reasonable requests, we generally do not charge fees. However, for multiple repeated requests or requests exceeding reasonable limits, we may charge a certain cost fee accordingly.
In the following circumstances, as required by laws and regulations, we will be unable to respond to your requests:
a) Directly related to national security and defense;
b) Directly related to public safety, public health, or significant public interests;
c) Directly related to criminal investigation, prosecution, trial, and judgment enforcement;
d) There is sufficient evidence to show that you have subjective malice or are abusing your rights;
e) Responding to your request would cause severe harm to your or other individuals' or organizations' legitimate rights and interests;
f) Involving trade secrets.
VI. How to contact us
If you have any questions, suggestions, or opinions regarding this statement, or if you suspect that your personal information may have been leaked, you can contact us by calling +86-85231119 to provide feedback.
The effectiveness, performance, interpretation, and resolution of disputes of this statement, as well as any disputes, claims of rights, or other matters arising from your use of platform services and business, or related to this statement, shall be governed by the laws of the People's Republic of China (excluding Hong Kong, Macau, and Taiwan regions). Any disputes between you and the platform should be resolved through friendly negotiation. If negotiation fails, you may choose to submit the dispute to the people's court with jurisdiction over the place where this statement is signed for litigation.
Please confirm again that you have read and fully understood the above terms. Thank you.
You have carefully read and fully understood all the above content, and completely agree to the collection, use, disclosure, storage, and protection measures of your personal information by the platform. You voluntarily agree to abide by the relevant regulations. You hereby confirm!